People action.

DBS caved. Wow.

From: Rena Leong Yang Huang [mailto:yanghuang@dbs.com]
Sent: Tuesday, 2 December, 2008 7:56 PM
To: XXXXX
Subject: RE: (RL) Feedback for Customer Service - Complaint

Dear Mr Chan

We thank you for your feedback and appreciate your concerns.

In line with DBS' corporate social responsibility (CSR) efforts that are
geared towards supporting children and learning, several welfare
organisations that support similar causes were short-listed.

It was never the intention of the Bank to discriminate against any group
through this initiative. Nevertheless given feedback received, to
demonstrate that DBS believes in diversity and inclusion, with immediate
effect we will be removing the Christmas charity campaign.

Thank you.

Yours sincerely

Rena Leong
Assistant Vice President
Customer Care & Feedback Management
Consumer Banking Group Singapore
Fax: 6534-4077
Email Address: customerservice@dbs.com
Operation Hours: 8.30am to 6.15pm

Good on them to be doing the right thing.